ChampionVerse — Privacy Policy
At ChampionVerse, we respect your privacy. This policy outlines what data we collect, how we use it to power features like our AI Analyzer (AIRO), and the control you have over your information.
1. Information Collection
- Account Data: Name, email address, date of birth, and secure authentication credentials.
- Financial Data: Transactions are processed by secure third-party providers (Stripe). We do not store full credit card numbers.
- User Content: Videos, images, and text inputs uploaded for analysis or coursework.
- Biometric Data: Facial geometry, body movements, posture, and technique patterns from video analysis.
- Usage Data: IP address, browser type, page interactions, and cookies.
1A. Children's Privacy (COPPA Compliance)
Age Requirements:
- You must be 18 years or older, OR
- Ages 13-17: Must have verified parental consent
- Under 13: Cannot use this service
For Users Ages 13-17:
We require parent/guardian email verification BEFORE collecting any data. Your parent will receive an email with:
- Details of what data we collect
- How we use it
- A verification link to provide consent
Parental Rights:
Parents can contact us anytime to:
- Review their child's data
- Request data deletion
- Revoke consent
Contact: [email protected]
Users Under 13:
We do NOT knowingly collect data from children under 13. If we discover under-13 data, we delete it immediately.
1B. Biometric Data (Video Analysis)
When you upload videos for AI analysis, we collect biometric identifiers including:
- Facial geometry and features
- Body movement patterns and gait analysis
- Posture and technique data
- Physical performance markers
Purpose:
To provide AI coaching analysis, Movement Safety assessments, Competition Stress Tests, and performance feedback.
Consent:
We obtain your explicit written consent before collecting any biometric data.
Storage & Retention:
- Encrypted storage on secure cloud servers (AWS/Azure)
- Retention period: 12 months or until account deletion
- Location: United States
Your Rights:
- Request deletion anytime: [email protected]
- We will permanently delete within 30 days
- Deletion includes all copies and backups
Third-Party Sharing:
We do NOT sell or share your biometric data with third parties except:
- Cloud storage providers (AWS/Azure) - data is encrypted
- As required by law
2. How We Use Your Data
- To provide, maintain, and secure our services, including MemberZones and AIRO features.
- To personalize your experience and generate specific AI analysis based on your uploads.
- To verify age and obtain parental consent when required.
- To improve our platform using aggregated and de-identified data.
- To communicate service updates and transactional information.
3. Data Sharing
- Service Providers: We share necessary data with hosting (AWS/Azure), payment (Stripe), and analytics providers under strict confidentiality agreements.
- Legal Compliance: We may disclose information if required by law or to protect user safety.
- Business Transfers: Data may be transferred as part of a merger, acquisition, or sale of assets.
- No Sale of Data: We do NOT sell your personal information or biometric data to third parties.
4. Your Rights & Choices
- Access & Control: You may request to access, correct, or delete your personal data by emailing us or using our Privacy Requests page.
- Marketing: You can opt-out of marketing emails anytime via the "Unsubscribe" link.
- Cookies: You can manage cookie preferences through your browser settings or our cookie banner.
- Biometric Data: Request deletion of biometric data at any time.
4A. California Residents (CCPA/CPRA Rights)
Categories of Personal Information We Collect:
- Identifiers (name, email, IP address, date of birth)
- Biometric information (video analysis data)
- Internet activity (pages viewed, features used)
- Geolocation data (if enabled)
- Payment information (processed by Stripe)
Business Purpose:
- Provide services (contract performance)
- Improve platform (legitimate interest)
- Comply with legal obligations
Third Parties We Share With:
- Payment processor: Stripe
- Cloud hosting: AWS/Azure
- Email service: [Your email provider if applicable]
- Analytics: Google Analytics (if applicable)
Your CCPA Rights:
- Right to Know: Request what data we have about you
- Right to Delete: Request permanent deletion
- Right to Correct: Fix inaccurate information
- Right to Opt-Out: Stop data sales (we don't sell data)
- Non-Discrimination: Same service if you exercise rights
Submit Request: Visit our Privacy Requests page or email [email protected]
Response Time: We respond within 30 days (45 days if complex)
5. Security & Retention
We implement industry-standard encryption and security protocols to protect your data. We retain personal information only as long as necessary for the purposes set out in this policy or as required by law.
Specific Retention Periods:
- Account data: Duration of account + 90 days after deletion
- Biometric data: 12 months or until you request deletion
- Payment records: As required by financial regulations (typically 7 years)
- Marketing data: Until you unsubscribe + 30 days
5A. Data Breach Notification
If we discover a data breach affecting your personal information:
Timeline:
We will notify you within 30 days of discovery
Notification Method:
Email and postal mail (if address on file)
Information Provided:
- Nature and scope of the breach
- Types of data affected
- Date of breach and discovery
- Steps we have taken to address it
- Protective measures you can take
- Contact information for questions
Regulatory Notification: We will notify applicable government authorities as required by law.
6. Children's Privacy
Our services are not directed to children under 13. Users between 13 and 18 require verified parental or guardian consent and supervision to use the platform. See Section 1A for full details.
7. Updates
We may update this policy periodically. The "Last Updated" date at the top will reflect any changes. For material changes, we will provide additional notice (e.g., email notification). Continued use of the service implies acceptance of the updated policy.
8. Contact Us
If you have questions regarding this policy or your data, please contact us:
See also our Terms & Conditions and Cookie Policy.